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Collaborating with Developers: Challenge Accepted!

September 19 @ 12:00 pm - 1:00 pm

Working with developers can be one of the most challenging parts of technical communication. Developers’ writing is notoriously poor, and they often find it hard to explain, verbally or on paper, concepts and procedures that they thoroughly understand. This makes it hard for technical writers to organize and document the information for user consumption. This session addresses some of the challenges of working with developers and offers strategies for coping with — and adapting to — their often unique communication style to achieve the best possible results from developer-writer collaboration.

You will learn:

  • What problems are commonly associated with developer communications
  • Why developers have those communication issues in the first place
  • How to identify and separate conflated concept/task/reference info
  • How to approach developer interviews to get the best results

– 2017 WritersUA West conference program

About the presenter

Dave GashDave Gash
HyperTrain, Google

Dave Gash is the owner of HyperTrain, a Southern California firm specializing in technology consulting and training for hypertext developers, with an all-new website at www.davegash.com. A veteran software professional with over thirty years of development, documentation, and training experience, Dave holds degrees in Business and Computer Science and is well known in the tech pubs community as an interesting and engaging technical instructor. Dave is a frequent speaker at User Assistance conferences in the US and around the world. 


September 19
12:00 pm - 1:00 pm


STC Eastern Ontario